Our customers have many different reasons for starting their businesses. For Melissa Clonch of Gift Baskets by Melissa, her reason was her family. An elementary school teacher for 10 years, she found out she was having twins in addition to her first child. Realizing that most of her paycheck would be going toward childcare, she began to brainstorm ways to stay home with the kids and make extra income part-time. She’d been creating gift baskets for co-workers for years, and decided to start selling gift baskets online. Nashville Wraps was there from the start as her packaging partner to help her succeed.
From Small Beginnings to Six Figures
What began as part-time income to allow her to stay home with her kids has grown over the past 10 years into a six-figure company with solid growth every year. Melissa says, “Our business model focuses heavily on great customer service, attention to detail & customized gifts with a regional flair. We work closely with our clients throughout the gift giving process … the end result is a cohesive, beautiful, and thoughtful gift. We want our clients and recipients to have an amazing gift giving experience from start to finish.”
Based in North Carolina, Gift Baskets by Melissa sells a lot of Southern-themed gifts, with local & regional products being the best sellers. The area sees a lot of tourism, and event planners are often looking for gift baskets for weddings and conferences. Corporate clients order gift baskets for house closing gifts, thank you gifts, welcome gifts, and holiday gifts.
The Perfect Packaging Partner
Melissa’s relationship with Nashville Wraps began more than a decade ago as she was searching the internet for packaging supplies in the early days of her company. “Nashville wraps has always been my number one supplier for paper, packaging & gift basket supplies!” She says that she also found that other companies in her industry used and recommended Nashville Wraps for their gift packaging needs.
“We use Nashville Wraps products in every aspect of our gift designs,” Melissa continues. “From the base containers to the fillers and shred, and then all of the finishing touches of bows, cello wrap, ribbons and cards. We love their selection of gift boxes, gift bags and re-usable totes. We also use Nashville Wraps for shipping supplies like packing paper, tape and bubble wrap … We love [them] for their product selections, superior customer service, quick turnaround time and competitive pricing. I know I can count on Nashville Wraps when we have a gift order with a short deadline!”
Stellar Customer Care
Many of our long-term customers like Melissa mention how happy they are with the Customer Care team at Nashville Wraps. Melissa says, “In the 10 years that I have worked with Nashville Wraps, there have only been a few problems with orders, and the customer service team has gone above and beyond to remedy the situation quickly and with the highest standards. They make their customers their number one priority!”
Speaking of making customers the number one priority – it’s obvious that Gift Baskets by Melissa does the same. I especially love to follow her Instagram account to see all the inspiring gift baskets she makes for her customers.
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