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Nashville Wraps
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Nashville Wraps Terms and Ordering Information

Order $300 and receive FREE SHIPPING*
Order $1000 and SAVE 10% Plus Free Freight*

General Ordering Information: All prices are shown in $US dollars (USD). Wholesale only. No minimum order in the US or Canada. A $7.50 small order charge applies to orders under $25. Freight and handling are in addition to the $25 minimum sale. A nominal handling charge will be added to all orders including those with free ground shipping*. Buyer agrees to pay all freight charges on orders below free freight minimum of $300. Most orders for stock merchandise ship within 24 hours (Monday-Friday). Occasionally during the peak holiday season, shipping lead times may become extended to 48 hours. Normally, because of our quick shipments it may not always be possible to make changes or additions to your order since orders are released immediately into our distribution system. If you need to add merchandise, we will be happy to place an additional order for you.

*Free ground shipping service applies to plain stock items with a $300 or more order shipping to the 48 contiguous states and is our choice of carrier but typically FedEx Ground. A nominal handling charge will be added to all orders including those with Free Freight.

Method of Payment:  We accept VISA, MasterCard, Discover and American Express. Credit card orders online are secure. We do not accept orders with COD terms or payments sent in advance. Our terms for credit-approved orders are Net 30 Days. Customers requesting Net 30 terms should contact our Credit Department. We use Dun & Bradstreet and other recognized reporting agencies for credit information. Merchandise will not be shipped to an account more than 15 days past due and finance charges of 1-1/2% per month will be assessed on all past due accounts. A $20 charge per occurrence will be assessed on all returned checks and account status may be changed to credit card only.

Ordering/Shipping (USA):  We ship via FedEx Ground, UPS, or USPS (our choice) within the 48 contiguous states. Orders shipped outside the 48 contiguous states into AK, HI and all US Territories (with the exception of Guam which is handled as International) are shipped by FedEx, UPS or the USPS (United States Postal Service), depending on the level of service you require. Air express service is available via FedEx and UPS, however payment of order and freight charges must be secured in advance via credit card. Orders shipping to Tennessee addresses are shipped freight prepaid, FOB Shipping Point. All other orders are shipped freight prepaid, FOB Destination. Buyer agrees to pay all freight charges on orders below free freight minimum.

Ordering/Shipping (Canada): We are pleased to accept Canadian orders directly on our web site. The check-out page will indicate your order total including any duties, tariffs, taxes, brokerage and freight charges. Please allow 10-14 days shipping time for your order to arrive in Canada and clear customs. From point of import, most orders will be delivered by FedEx Ground, Canada Post or the most efficient method according to your area. We have found FedEx Ground to be generally faster and less expensive than US parcel post. COD orders or Free Freight are not available in Canada or any other international destination.

Ordering/Shipping (International): $500 USD minimum for orders shipping outside the USA when customs documents are required. International orders are transacted via wire transfer or credit card. Wire transfers incur a $30 fee if the net order value is under $1500. Shipments are retained until payment is confirmed. Shipments are made by FedEx International Economy. Please note many of our international customers ship to a USA based freight forwarder. This avoids the minimum and if your order is >$500 in stock product, it ships free to any port of export within the 48 contiguous United States. Contact our International Order Department to order.

Drop Shipments/ Blind Shipments: You sell it... We ship it!  Clicking the Blind Shipment box on our check-out page allows you to sell Nashville Wraps products without revealing our name as shipper when we send directly to your customer. The shipping label has your name and address in the "From:" section rather than Nashville Wraps and there are no prices or Nashville Wraps identification on the packing list. We make a generic statement on the packing list as follows: "This order has been fulfilled from a central distribution center". For returns or problems please contact your vendor". Please keep in mind that although there is no Nashville Wraps name on the shipping documentation our logo or name could be printed on the products or product boxes. This is presently beyond our ability to weed out. Also Nashville Wraps can only guarantee blind shipment from our distribution center. Products we designate as shipping from other locations are not compatible with our blind shipment rules and software and therefore are likely to have Nashville Wraps in the "From" address and a revealing packing list.

Sales Tax: California, Florida, Illinois, Tennessee and Texas These states require a completed Tax Certificate on file in our office to exempt your order from the appropriate state sales tax.

Ordering On-line: After you add your first order selection to your cart, the site will send you to the login page. There you may login with any one of the following: (1) Your Nashville Wraps Customer ID number or (2) Your phone number or (3) Your email address. Then you will enter your password. For more convenience you may wish to click the check box to "Remember my User ID and Password". When checked the site will automatically log you in for future ordering. If you do not have a Customer ID number and/or password you can simply sign up as a new customer from the login page. You may also place orders by phone at 1-800-547-9727, M-F 8:30AM - 5:00PM CST.

Ordering By Phone: Call us toll-free 1-800-547-9727 from anywhere in the US and Canada. Telephone Hours: Monday - Friday 8:30AM - 5:00PM (CST). Please be prepared with your credit card information and have the stock numbers available for the items you wish to purchase.

Ordering By Fax or Mail:  Ordering by fax or via mail is not recommended since we cannot give you accurate totals or let you know the availability of the products you have ordered. Secure online ordering is available directly on our web site. Faxed or mailed in orders cannot be held to our normal service goals for 24 hour shipment.  Incomplete information may delay shipment of your order. If you order by fax or mail please give us good contact information and use our order form if possible. You can download an order form here <Order Form Download>  Or call us and we'll be happy to fax you one of our order forms.

Product Specifications & Prices: Product prices and specifications are based on information available at the time of posting and are subject to change without notice. All dimensions, weight and carton counts are subject to standard deviations. Please be aware that product colors may vary slightly according to dye lot. Prices are shown in $USD.

Email Acknowledgements: You may opt in/out of email notifications of promotions, order and/or shipping acknowledgements by visiting the "MY ACCOUNT" section of our web site. We value your time and privacy, therefore we do not sell or exchange your information (see our privacy policy).

Printed Orders: Personalize your bags, ribbon, labels and boxes! We offer low minimums and quick service on a wide variety of retail packaging and custom products. Call us for details or email our Custom Print Department. Also check out this quick link to printed packaging information on our web site: Custom Printing - Nashville Wraps Special and printed orders do not qualify for free freight.

Guarantee: We Want You To Be Satisfied! Our staff is standing by to take your order and answer any questions you may have about our products or services. Don't hesitate to call or email us for any reason. We have a reputation of great customer service, but most customers never need us. We do our best to buy quality products; however, if you receive a defective product please notify our customer service department immediately. We will replace it or refund your money within 90 days of the invoice date. If you are not completely satisfied with your purchase of "in-stock" merchandise, you may return it to us in new condition and in its original packaging within 30 days of the invoice date for a refund or product exchange. Returns received after 30 days will incur a restock fee of 15% (minimum $10.00). We do not accept returns after 90 days from the invoice date. Before sending a return, please contact our Customer Service Department for a return authorization code. Buyer is responsible for return freight charges when products are not defective.

Nashville Wraps strives to maintain the highest level of customer service before, during and after the sale. If you have any problems, questions or concerns please email our Customer Service Department or call 1-800-547-9727. If you are not completely satisfied after speaking with customer care representative you may contact our management by emailing management.